Refund Policy

Please note that once orders are processed all sales are final. We accept returned items if the product is damaged during shipping or incorrect, if we are notified at o2skincare@hemo2.com within 30 days of purchase. All items are non-refundable.

Please note that once orders are processed all sales are final. We do not accept returned items unless the product was damaged or incorrect, in that case we will replace the item within 30 days of the purchase. All items are non-refundable.

If you have any questions please feel free to email us at o2skincare@hemo2.com, contact our Call Center at 855-476-8080, or send mail to: O2Skincare c/o Hemotek LLS, 6160 Warren Parkway, STE 100, Frisco, TX 75034 USA